Privacy Policy

Simple Solutions LLC ("we," "our," or "us") is a managed IT provider based in Lake County, Illinois. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (letsimplify.com) or interact with us online. Information we handle while providing services to clients is governed by our client agreements, not this policy.

Information we collect

We may collect the following types of information.

• Personal information. Your name, email address, organization, and anything else you share through our contact form or by reaching out directly.
• Client and billing information. If you become a client, payment details are handled by trusted third-party payment providers. We do not store payment card data ourselves.
• Usage data. Pages you visit and general information about your browser or device, collected through privacy-focused analytics that do not use cookies or track you across other sites.

How we collect your information

We collect information in the following ways.

• When you fill out a form on our website
• When you contact us directly by email or phone
• When you become a client and we work together
• Automatically, through our website analytics

Why we collect your information

We collect your information for the following reasons.

• Respond to your questions or requests
• Provide and improve our services
• Process transactions and send confirmations
• Understand how the site is used so we can make it better

How long we keep your information

We keep personal information only as long as we need it for the purpose it was collected, such as responding to your inquiry or serving you as a client. When we no longer need it, we delete it.

How we protect your information

We take data protection seriously and use reasonable technical and organizational measures to secure your information. This includes secure HTTPS connections, limiting access to personal data, and regularly reviewing our practices.

However, no website is 100% secure. If you believe your information has been compromised, please contact us immediately at privacy@letsimplify.com. If a data breach affects your personal information, we will notify you as required by Illinois law.

Sharing your information

We do not sell or rent your personal data.

We may share it with trusted service providers who help us run the business. These include

• The customer relationship platform where we track inquiries and client work
• Payment processors that handle invoices and payments
• The service that hosts this website and provides its analytics

These providers receive only the data they need to do their jobs and are obligated to keep it secure.

Children's privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us at privacy@letsimplify.com and we will delete it.

Do Not Track and privacy signals

Our website does not track visitors across other sites, so there is nothing for browser signals like Do Not Track or Global Privacy Control to opt out of.

Your choices and rights

You have the following rights.

• Access or update your personal information
• Unsubscribe from any marketing email using the link provided
• Request deletion of your personal data
• Ask questions about how your information is used

To make a request, contact us at privacy@letsimplify.com. We will respond within 30 days.

Updates to this policy

We may update this Privacy Policy occasionally. When we do, we will update the effective date at the top of this page. We encourage you to review this policy from time to time.