Simple Solutions

Managed IT · HR · Operations

Integrate Essentials.
Simplify Success.

One local partner for your technology, people processes, and operations. Set up right, documented, and explained in plain English.

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No pressure, no cost. Just a clear starting point.

Don't let complexity hold you back

What obstacles are preventing your organization from thriving?

Broken systems

  • Everything about your systems lives in one person's head
  • People who've moved on still have access to your accounts and files
  • You're paying for software and security features no one ever turned on
  • Support is reactive, so things get fixed only after they break

Simple Solutions

  • Everything documented, so no single person is a point of failure
  • Every person has their own login, and access ends when roles change
  • The tools you already pay for, switched on and working
  • Problems prevented quietly in the background, not fought weekly

The result is the same. Leaders end up stuck managing problems instead of leading people. It doesn't have to stay that way.

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What we do

One partner for IT, HR, and operations.

Technology made simple. Security and compliance, devices and networks, backup and continuity, and the software your team relies on every day, all monitored and maintained for you.

  • Multi-step login & device protection
  • Monitored networks & secure Wi-Fi
  • Verified backups
  • License & account management

Managed IT plans

Pick the tier that fits today

Every plan includes 10 hours of remote support each month, and each tier builds on the one before it, so you can start simple and scale when ready. HR and operations support can be added alongside any tier.

Starter

A strong foundation

Essential security, support, and documentation for organizations beginning their optimization journey.

  • Device management & standard configurations
  • Network monitoring, firewall & Wi-Fi
  • Simple password policy & security alerts
  • Backup operations & IT documentation
  • Quarterly business reviews
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Most popular

Growth

Proactive & automated

Automation, advanced analytics, and proactive management for organizations expanding their operations.

  • Proactive monitoring & secure remote access
  • Advanced device protection & incident response
  • License optimization & workflow automation
  • Disaster recovery setup & change tracking
  • Quarterly business reviews
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Scale

Strategic & complete

Strategic consulting, full workflow automation, and multi-site capability for organizations with complex operations.

  • Complete endpoint strategy & policy enforcement
  • Always-on threat detection & monitoring
  • One secure login for all your apps & process automation
  • Business continuity planning & recovery drills
  • Monthly strategic reviews
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Not sure which fits? The free assessment scopes the right tier for you, with no commitment.

Jason Shaffer, founder of Simple Solutions

Meet the founder

Jason Shaffer

After decades in IT, operations, and organizational leadership, Jason founded Simple Solutions on the conviction that technology should never be a barrier. It should be a bridge. Today he partners with small businesses, nonprofits, and faith communities across Lake County to clear the path for growth, impact, and people.

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FAQ

Questions, answered simply

How do we get started?

Every engagement starts with our Security Baseline, a one-time project with a fixed scope and price, set up front with no hourly surprises. We turn on multi-step login, switch on the protections available to you, including ones you're paying for, and put your passwords and accounts in order, then document everything we changed for you to keep. Anything we find beyond that scope, we flag and walk you through, never bill you by surprise. If you stop there, you're safer than you were and you own everything we touched. If you move to managed service, the Baseline applies toward your first three months, so any ongoing work starts from a solid, documented foundation instead of a mystery.

How do you make sure the solutions we choose today will still work as we grow?

We design with the future in mind. That means recommending platforms and processes that expand with your organization instead of boxing you in. We also add the right controls and documentation so compliance stays on track as you scale. The result is a setup that works now and continues to support you as needs change.

How do you prove results and ROI?

We start by setting clear goals with you, such as saving time, cutting errors, or improving response times. Then we track simple, tangible metrics and share before and after comparisons. You will also see how project costs compare to doing the same work in-house, so the value is always clear.

Will your solutions work with the systems we already use, or will we need to replace them?

Our goal is to give you systems that grow with your organization. Sometimes that means integrating what you already have, and sometimes it means replacing outdated tools with something better. We'll always be upfront about which choice sets you up for long-term success.

Is a managed service overkill for an organization our size?

We deliver one complete, standardized service rather than a menu of tiers, because a partial version of security isn't security. That said, we're honest about fit. The service is built for organizations of roughly ten people and up. If you're not there yet, or a managed service isn't the right answer for you, we'll say so in the first conversation and point you in a useful direction.

Can we just call you when something breaks?

We don't offer one-time break-fix support, and that's on purpose. Small-business downtime averages 14 hours a year at roughly $8,000 per hour, so waiting for failures is the most expensive way to run technology. Our plans prevent most problems and fix the rest fast, because we already know your systems. If occasional repairs are all you need, we're glad to point you toward a specialist.

How much work will fall on our team versus what you handle?

We take the lead on planning, setup, and handoff so you do not carry the burden. Your team stays involved where it matters most, but the process is designed to be simple and sustainable for you to run every day.

What if we ever want to part ways?

Then everything is already yours. Your passwords live in a secure password manager you have full access to, and we document settings, vendor contacts, and runbooks as we go, keeping it all in your hands, not ours. When we go, that vault becomes an account you own outright, so we hand over a complete, current picture of your systems, not a mystery. We'd rather earn your renewal than lock you in.

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Let's talk

Share what's on your mind, and we'll come back with a clear next step. No pressure, no obligation, and we're local to Lake County.

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